At Beam, you get to do work that matters for the world. We’re solving the world's toughest social problems with an incredible team, tech and AI. And we’re growing fast 🚀

It’s not easy. Nothing worth doing ever is.

Join a company at the forefront of social impact, driving first-of-its-kind positive change. You’ll be part of a high-performance culture where you'll make a huge impact, rapidly progress your career, and truly enjoy your work.

From top-tier coaching and personal development budgets to competitive salaries, we take care of everyone who works at Beam.

We’ve already seen incredible growth from our Magic Notes product, helping case workers save over 8 hours of admin per week. From social workers and NHS clinicians to mental health practitioners and safeguarding specialists, over 20,000 frontline workers across the UK are now using Magic Notes regularly to deliver faster, more human-centred support.

About the role

We’re looking for a Prompt Engineer to be part of the launch team for Beam’s first suite of AI products.

Reporting to the Prompt Engineering Lead, you’ll be at the forefront of supporting underserved frontline workers, like social workers, with the latest technologies.

Today, these frontline workers manually type up their case notes and assessments, meaning they spend the majority of their time on administrative tasks rather than providing amazing human support. In this role, you’ll be working closely with practitioners to deeply understand their needs and translate their insights into AI-powered templates that are intuitive, high-quality and tailored to their workflows. Your goal is to create templates that wow practitioners - saving them time while improving accuracy and compliance.

You’ll be:

• Engaging with practitioners to understand their needs: You’ll meet with frontline workers (social workers, healthcare professionals, etc) to understand their workflows, priorities and what they need from their Magic Notes summary, translating these insights into AI templates.

• Creating and testing prompts: developing new prompts and iteratively improving existing ones. You’ll be using feedback from our users, internal reviews and performance metrics and thinking about the content of the output, alongside tone of voice, specialised vocabulary, and drawing out the highest priority information. In other words, you’ll make sure that Magic Notes summaries are as relevant as possible!

• Collaborating cross-functionally: working closely with product managers, engineers, customer success and end-users to develop new features and ensure templates meet customer needs day-to-day.

• Ensuring data privacy and security: paying close attention to data privacy and security, threading these considerations throughout your work, with a constant focus on the sensitive area we work in and the vulnerabilities of many users.

• Documenting and sharing learnings: capturing insights and best practices to improve processes and share knowledge across the team.

• Innovating continuously: staying updated with the latest advancements in AI and LLMs to continually improve the efficiency and effectiveness of our templates. Understanding how we take our outputs to the next level through machine learning, training models, and other methods.

You’ll have:

• Interest in prompt engineering: You’re experimenting with new prompts and AI ideas in your day-to-day life.

• User-centered approach: A deep understanding of how to engage with end-users, gather actionable feedback, and translate insights into meaningful improvements for templates.

• Creative and solutions driven: Ability to troubleshoot complex prompts to diagnose issues and bring creative solutions to continuously improve.

• Problem-solving skills: You can diagnose what’s going wrong in a prompt and bring creative solutions. You have a strong ability to understand complex problems and develop effective, data-driven solutions.

• A strong growth mindset: You’re always pushing yourself to learn and develop and are excited by the prospect of quickly learning new skills in a rapidly changing environment

• Attention to detail: ability to create precise and accurate prompts that meet the needs and solve problems for different user groups.

• Collaborative mindset: demonstrated experience working cross-functionally with product managers, engineers, customer success teams and end-users to deliver high-quality solutions.

• Passion for social impact: a desire to work in a respectful, transparent, and collaborative environment, excited by Beam’s company values, culture, and mission to support frontline teams.

• Experience or knowledge of providing care and support to disadvantaged groups, along with an understanding of the associated reporting requirements, is a very valuable plus!

About Beam

Our team of 200+ embraces a hybrid working approach, enjoying 2-3 days of vibrant collaboration in our beautiful Shoreditch co-working space, fully equipped with rooftop views, an onsite barista and kitted out gym.

We’ve picked up an armful of awards for our work, including one from our former Queen. We've also been named by WIRED as one of London's 10 hottest startups and by LinkedIn as a Top 15 UK Startup. Meanwhile, we've been covered in the media literally thousands of times, including the likes of The FT, BBC, TechCrunch, Forbes and The Guardian.

We’re also proud to be backed by some of the world's leading tech investors and entrepreneurs, including the founders of Booking.com, Calm, Shazam and Dropbox.

Perks

• Generous EMI-qualifying share options

• Access to therapy, coaching, classes & content - powered by Oliva

• Your own financial well-being coach, through Bippit

• Generous Holiday - 25 days with 3 additional days over the Christmas period + bank holidays

• Work remotely up to 6 weeks a year

• Eligible for a 6-week sabbatical after 3 years in service

• Nursery scheme through Gogeta

• Healthcare cover through Benenden Health

• Enhanced parental leave: Primary Caregiver leave 18 weeks and Secondary Caregiver leave 4 weeks

• £200 WellBeam budget for activities enhancing wellbeing and professional development

• Annual membership to Shoreditch Exchange gym (London office only)

• Pension scheme where we contribute 3% of your salary and you contribute 5%.

• Free subscription to the Calm meditation app

• Discounted bike and accessories with Cyclescheme, and tech products with Techscheme

Start your journey to a more impactful career today. We're excited to hear from you.

Reasonable adjustments:

Beam is committed to fostering an inclusive, diverse, and supportive work environment for all employees. This policy extends to our hiring practices.

We recognise that some candidates may need additional support during their hiring process to give them the best chance of being a success. To ensure that all candidates have an equitable opportunity during their process, we are committed to providing reasonable adjustments where required.

If you require a reasonable adjustment to be made during your process, please let your Talent Partner know. We encourage you to share this information, but there is no obligation to do so.

Please be reassured that any reasonable adjustment requests will not be taken into account when making a decision about your candidacy.

Compensation Range: £35K - £50K