Overview

We are on a mission to provide Career Coaching & Mentoring to everyone at work.
You can read more about what we do on our LinkedIn, watch an overview of our product or read what the press has been saying.

About the Role

Help shape the future of coaching at a fast-paced, mission-driven startup.

We’re looking for a proactive, organised individual who’s not afraid of hard work and excited by the opportunity to make a real impact. This is a unique role for someone who thrives in a fast-paced, early-stage environment — it’s not for the faint-hearted, but it is an exciting chance to help influence and shape how we deliver coaching at scale.

You don’t need to have a coaching qualification — what matters is that you’re detail-oriented, tech-savvy, and driven to continuously improve systems and processes. You’ll be part of a small but mighty team focused on making every coaching experience feel seamless and high quality.

In this role, you'll be responsible for:

• Owning and optimising our coach onboarding process
• Supporting and improving day-to-day coaching operations
• Helping maintain internal systems and tooling
• Coordinating coach communications and schedules
• Keeping things moving during busy periods and helping us stay one step ahead

This is a brilliant opportunity to get stuck in, learn fast, and contribute meaningfully to a team and product that’s growing quickly. This is a hybrid (2 days a week in a co-working space) London-based role.

About You

This role is ideal for someone who’s organised, proactive, and energised by working in a fast-moving, early-stage environment. You’re not afraid to roll up your sleeves, tackle new challenges, and figure things out on the fly — all while keeping the trains running on time.

You’ll thrive here if you:

• Have excellent communication and collaboration skills to work across teams (coaching, operations, product)
• Are highly organised with strong attention to detail and time management
• Are tech-savvy and confident learning new tools and systems quickly
• Can juggle multiple tasks and priorities without dropping the ball
• Are proactive and solutions-focused — you spot inefficiencies and take action to improve them
• Enjoy solving operational puzzles and helping things run smoothly behind the scenes

You don’t need a background in coaching — just a love for creating great experiences, a head for operations, and a drive to make things better every day.

More about Bloom

Bloom is positioned to become a power brand in Future Of Work; On a mission to deliver ‘CAS’ Coaching At Scale. Our founders Alistair and Jamie have spent more than a decade building successful technology businesses together. Between them, they have created and sold companies to some of the world’s most successful enterprises and in the process have generated more than $1Bn in shareholder return.

Working at Bloom

• A great opportunity to play an integral role in important initiatives and have a meaningful impact
• The opportunity to work on a mission-led, purpose driven product, with a high-performing team
• Huge potential for career development and broad exposure as the company grows
• Plenty of opportunities to socialise and be part of a positive working culture