Introducing Masabi

// At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel.

Our Justride platform is used in over 250 locations globally, including some of the largest cities in the world. With our industry-first mobile ticketing SDK, we’ve partnered with large players in the transport space, including Uber, Moovit and Transit.

Your own journey is important to us too. Choosing a role here means joining a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. Here, you’ll find the tools you need to build the career you want. Whether you’re taking the direct route or trying a new path, we’ll support you no matter what.

Role Description

// We are seeking an experienced Project Manager to provide support to a unique and rapidly growing program of work. This role is distinct from our standard project management roles in that it is focused on various projects within a specific strategic, dynamic, highly visible and rapidly growing portfolio.

In this role, you will have the opportunity to work closely with transit agencies, guiding them through decision-making processes and building enduring relationships. The Project Manager will provide hands-on, creative problem-solving and address the complexity of the project lifecycle as a whole while supporting the Program Manager, who is responsible for the entire portfolio.

This portfolio is poised for substantial growth, including upcoming ventures like contactless EMV. While there may be potential for involvement in more complex projects down the road, we are primarily seeking an individual who is willing to excel in focusing on projects within this single, high-growth portfolio.

Location

// This role is available in a fully remote model for candidates based in Central and East Coast time zones in the continental US and Canada.

Responsibilities

• Deliver hands-on Project Management in a fast-paced, technical environment.

• Create and oversee project delivery schedules, proactively manage risks and issues, negotiate critical requirements, and nurture client relationships.

• Navigate complexities and external factors that influence successful project delivery.

• Collaborate with the Program Manager and internal teams, including account management, product, engineering, launch ops, field ops, support, and training, to achieve shared goals.

• Partner with transit agencies, working closely with stakeholders at all levels to foster meaningful relationships and ensure project success.

• Translate and facilitate technical conversations and engage partners effectively.

• Leverage your experience in SaaS project delivery to enhance implementation and execution.

About You

• Strong experience in Project Management in complex, technical environments.

• Proficient in managing technical disciplines, including those with configuration components and SaaS delivery methodologies.

• Proven ability to lead large-scale system migrations and oversee the end-to-end project lifecycle.

• Have a high degree of EQ, drive and resilience - thriving in situations where ambiguity and complexity are the norm.

• Able to explain complex technical solutions to clients in a way that resonates with their business strategy.

• A team player committed to strengthening internal team dynamics through effective collaboration.

• Proficient in Microsoft or Google productivity tools and project management solutions (e.g., MS Project, Smartsheets etc.).

• Highly desirable: exposure to or understanding of Full Fare Collection/Mobility as a Service, payment processing, or credit card transactions.

Some of our benefits

• 20 days of vacation per year (in addition to public holidays), plus the option to buy an additional 5 days of vacation each year. On top of this, our office is shut every year between Christmas and New Year, totalling a whopping 28+ days of vacation

• Private Healthcare and Life Insurance via Trinet

• Menopause support

• Training allowance of up to $1000 per year

• Choice of a workstation

• $250 per year to spend on your home office

• Ability to work for up to 3 months per year from any country in the world

• Enhanced family leave

• Fun and collaborative environment with a focus on making a difference in the world

// Careers at Masabi are for people who are going places - people who are moved by our mission to improve accessibility and make fares fair for everyone. We are grateful to be a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. We operate with openness — we celebrate multiple approaches and points of view and strive to create an environment where everyone feels empowered to bring their whole, authentic selves to work.

Whoever you are, just be yourself.

We encourage people from underrepresented backgrounds to apply; we don’t discriminate. Also, please notify our team of your pronouns at any point in your application. We believe in journeys made simple. Excursions made effortless. So, we cancel out confusion and leverage our collective expertise to support transit agencies and make life better for millions of riders — together, we are creating a future.

We’re already powering journeys - are you ready to join us?