This Role in a Nutshell:
Safeguard Global is a global payroll company specializing in global payroll outsourcing. The International Payroll Specialist will be responsible for managing international payrolls in a fast paced environment. This role will be in charge of receive, validate and analyze the payroll inputs The role will also take full ownership of all client communications, ensuring timely responses, follow through, and resolution of client enquiries.
Establish, maintain, and develop strong and trusted client relationships that result in high client satisfaction, acting as a primary day to day contact for assigned clients
To ensure timely receipt and delivery of payroll data in accordance with payroll schedules
Engagement with local in-country payroll providers to meet delivery timelines while minimizing escalations Responsible for timely and accurate submission of all payroll data to required partners
Responsible for on time receipt and delivery of net pay and payroll reports in line with agreed upon payroll schedules Ensure reconciliation and validation of data according to predefined payroll processing procedures and standards
"How you will make a difference"
Managing enquiries from clients, internal regional service centres, and local offices via our case management tool, ensuring full resolution in line with company Service Level Agreements
Develop and drive action plans and root cause analysis reports for issues, as required
Participate in the development of processes and procedures for the team in accordance with customer and business requirements
Detailed focus on quality, accuracy, and timeliness of payroll related activities as assigned
Adhere to SSAE16 compliance audit controls and requirements
Additional duties as required
"What will give you an advantage"
Experience in multi-national shared service environment
Experience processing global payroll
A professional payroll qualification
Payroll/HR/Finance/Systems background with an understanding of the core competencies of the payroll process
Strong excel skills, advanced level
Why become a Guardian:
🌎 International Environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.
🧑🤝🧑 Our Culture: We emphasize the human factor in everything we do. We’re proud of our nurturing culture. A culture where your ideas will always find their way to our leaders, and your contribution recognized.
🕐 Autonomy & Flexibility (Work in Any Way): We empower you with as much flexibility as possible with how and where you work best. We value results, not working hours.
🕮 Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.
✨Valuable Experience: There are lots of great reasons to join us, but we’re proud that all Guardians are eligible to join the annual bonus scheme or sales incentive plan.
Who we are and what we do:
Safeguard Global is an international company with multiple offices across the globe. We enable over a thousand organizations to hire, onboard, manage and pay employees in over 165 countries. It's all about the people. We hire the best talent from across the globe, allowing you to learn about new cultures and interact with many different people worldwide.
It's all about the people. First, we hire the best talent from across the globe, thus allowing you to learn about new cultures and interact with many different people worldwide. We also invest in efficient tools and balance a combination of agile technologies, in-depth local market expertise, and excellent service.
At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.