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HR Services Advisor

Safeguard Global

Safeguard Global

People & HR
Costa Rica
Posted on Tuesday, July 25, 2023

The roll in a nutshell

  • Manage end to end life cycle for GEO workers/clients post onboard.
  • Maintain all relevant worker documentation through the life cycle of employment.
  • Attend client calls with the as needed.
  • Ensure necessary benefits are finalised if not completed during Implementation.
  • Monitor and maintain benefits during life cycle of employment for each worker.
  • Ensure background checks are completed as requested if not finalised prior to first payroll through Implementation.
  • Ensure relevant extensions are proactively produced for fixed term contracts where required.
  • Annual creation and approval of payroll calendars as required.
  • Maintaining master payroll input and data on a daily basis.
  • Working with clients to obtain/relay expert in-country requirements during workers life cycle.
  • Point of contact for workers queries.
  • Interface with in-country experts.
  • Manage the funding/billing process for payroll completing charging sheet and generating sales invoices
  • Ensure payment accuracy and requested/received in a timely manner for payroll.
  • Ensure smooth client experience.
  • Ensure thorough handover from Implementation.
  • Work through compliant offboards for all workers whether on Indefinite or Fixed
  • Term Contracts, this could be voluntary terminations or involuntary.
  • Day to day HR related service to client, advise on compliant HR related queries.
  • Manage any changes in employment contracts, changes after initial onboard such as salary changes or benefits provided.
  • What will give you an advantage
  • Work with Payments Team to ensure any relevant deposits are returned upon worker/client terminations along with any relevant notice periods being met for both worker and client and relevant charges are made.
  • Review and approve payroll reports against housed information and client input.
  • Update and maintain in-house systems and files to ensure all details are current and correct.
  • Assist Payments team in chasing client late payments.
  • Quote off-cycle/ad-hoc costs and manage these payments through the correct
  • processes to ensure payment to employees.

  • HR administration/coordination/operations experience required
  • Some experience of client management
  • Excellent written and oral communication skills
  • Good math’s aptitude analytical
  • Ability to multi-task and prioritize
  • Self-directed individual with initiative
  • Proficient in the use of Microsoft Office Suite/Excel required
  • Good attention to detail
  • Organization skills
  • Some experience with worker contracts preferable
  • Why become a Guardian:

    🌎 International Environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.

    🧑‍🤝‍🧑 Our Culture: We emphasize the human factor in everything we do. We’re proud of our nurturing culture. A culture where your ideas will always find their way to our leaders, and your contribution recognized.

    🕐 Autonomy & Flexibility (Work in Any Way): We empower you with as much flexibility as possible with how and where you work best. We value results, not working hours.

    🕮 Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.

    ✨Valuable Experience: There are lots of great reasons to join us, but we’re proud that all Guardians are eligible to join the annual bonus scheme or sales incentive plan.

    Who we are and what we do:

    Safeguard Global is an international company with multiple offices across the globe. We enable over a thousand organizations to hire, onboard, manage and pay employees in over 165 countries. It's all about the people. We hire the best talent from across the globe, allowing you to learn about new cultures and interact with many different people worldwide.

    It's all about the people. First, we hire the best talent from across the globe, thus allowing you to learn about new cultures and interact with many different people worldwide. We also invest in efficient tools and balance a combination of agile technologies, in-depth local market expertise, and excellent service.

    For more information about our solutions, visit: www.safeguardglobal.com

    Next Steps:

    To apply, please click on the following link. We wish you all the best with your application. Should your application meet the requirements of the position we will be in touch.

At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.