GEO Account Manager

How would you like to team up with colleagues from the Americas, Europe, and Asia? We have a ‘work in any way model’ which encourages you to break free from the norm. Choose your own style of delivering results by becoming a Guardian at Safeguard Global.

This Role in a Nutshell:

The Account Manager (AM) will grow and retain key accounts identified by the company by selling additional services into these accounts, which will drive growth. The AM will manage, control and set expectations with the stakeholders of the account.

This role will be client-facing, while also being responsible for liaising with internal departments regarding the Key Performance Indicators and report back to the client in a timely fashion. It is expected that the AM will build rapport and a strong relationship with the client to ensure Safeguard has accurate insight to the development plans of the company.

How you will make a difference:

• Achieve monthly/quarterly account growth targets
• Service accounts and sell back into to increase revenue
• Build and maintain a client profile, client mapping, and client retention plans
• Proactively engage with accounts to understand their growth strategy and position Safeguard to ensure the business stays within
• Scoping and providing deep insight into new territories the client might be expanding into
• Maintain an accurate forecast for clients growth potential
• Annual and quarterly client growth reviews
• Bi-weekly to monthly client meetings to review Key Performance Indicator
• Build out client specific workflows to ensure a process alignment both internal and external
• Working alongside client on any issues and leveraging the right internal departments to ensure items are resolved in a timely manor
• Collaborate with the internal departments to help keep opens lines of communication across the various time zones.
• Respond to clients in a very timely fashion on any questions
• Collaborate with internal departments to answer questions throughout the process and report back to the client
• Working alongside client on any issues and leveraging the right internal departments to ensure items are resolved in a timely manor
• Quarterly or semiannual client site visits

Key Technical Skills & Knowledge

• Must have 2+ years of sales/pre-sales/account management experience
• Fluent in English
• Strong customer service background

Why become a Guardian:

🌎 International Environment: Our teams are borderless. Interact, collaborate, discover cultures, and expand your personal network beyond your country.
🧑‍🤝‍🧑 Our Culture: We are nurturing a workplace where everything you do is in harmony with who you are. Where your ideas will always find their way to our leaders, and your contribution recognized.
🕐 Autonomy & Flexibility (Work in Any Way): As a fellow Guardian, you will decide when, how and where you work best. We value results, not working hours.
🕮 Learning: Even though perfection is impossible to reach, we support everyone striving towards it by providing you access to 2 learning platforms. Learn at your own pace, as much and whatever you need.
✨Valuable Experience: Wherever you go, challenges will await you. At Safeguard Global you will find the “right” challenges to hone you into the ultimate professional.

Who we are and what we do:
Safeguard Global is an international company with multiple offices across the globe. We call ourselves Guardians, and there are over 1600 of us in 25 countries.
As a Work in Any Way company ─ which means we let you decide where and how you work ─ we enable over a thousand organizations to hire, onboard, manage and pay employees in over 165 countries.

It's all about the people. First, we hire the best talent from across the globe, thus allowing you to learn about new cultures and interact with many different people worldwide. We also invest in efficient tools and balance a combination of agile technologies, in-depth local market expertise, and excellent service.

For more information about our solutions, visit: www.safeguardglobal.com

Next Steps:

To apply, please click on the following link. We wish you all the best with your application. Should your application meet the requirements of the position we will be in touch.
At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.

#LI-EB1

#LI-REMOTE

At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.