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Account Manager

Safeguard Global

Safeguard Global

Sales & Business Development
Remote · United Kingdom
Posted on Monday, January 22, 2024

How would you like to team up with colleagues from the Americas, Europe, and Asia? We call ourselves Guardians, and there are over 1800 of us across the world. We understand that each one of our Guardians is unique, each with their own style of working. Our ‘Work in Any Way’ model means you’ll have the freedom to choose where and how you work best.

The role in a nutshell:

The Account Manager (AM) will grow key accounts identified by the company by selling additional services into these accounts, which will drive growth. The AM will manage, control and set expectations with the stakeholders of the account.

This role will be client facing, while also being responsible for liaising with internal departments regarding the Key Performance Indicators and report back to the client in a timely fashion.

It is expected that the AM will build rapport and a strong relationship with the client to ensure Safeguard has accurate insight to the development plans of the company.

They will ensure that a fluid process is set in place and make certain that the client receives the highest levels of customer service with an end result of accounts growing to their full potential.

How you will make a difference:

  • Developing sales opportunities from proactive customer nurturing

  • Building and maintaining client profiles, client mapping, and client retention plans

  • Achieving monthly and quarterly account growth targets

  • Scoping and providing deep insight into new territories the client might be expanding into

  • Maintaining an accurate forecast for client’s growth potential

  • Annual and quarterly client growth reviews and client meetings to review Key Performance Indicator

  • Proactively initiate, respond to and follow up on all sales inquiries with our disruptive virtual approach (and occasional client site visits)

  • Working alongside clients on any issues and leveraging the right internal departments to ensure items are resolved promptly.

What will give you an advantage:

  • Proficiency in both English and Spanish, French/Dutch would be an asset

  • 4+ years in B2B consultative selling and Customer Success. You need to feel the customer is a central part of your success.

  • Being able to understand and forecast customer needs and offer them the best solutions to adapt to the demands of today's market

  • Results-oriented and demanding personality, knowing what to do to reach your potential

  • Enjoying contact with C-Level, HR Directors, People Managers and developing excellent planning and organizational skills

  • Being a communicative and outgoing person

  • People-focused, human-centric and sociable

  • A great team player

Who we are and what we do:

Safeguard Global is an international company with multiple offices across the globe. We enable over a thousand organizations to hire, onboard, manage and pay employees in over 165 countries. It's all about the people. We hire the best talent from across the globe, allowing you to learn about new cultures and interact with many different people worldwide.

Global Benefits

  • Autonomy & Flexibility (Work in Any Way): Be supported with as much flexibility as possible.

  • Bonding Leave: Enjoy paid leave to bond with your new family member.

  • 2 Charitable Days: Contribute to causes you believe in.

  • Reward & Recognition Program: Be rewarded for your success and championing our values.

  • Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.

Why become a Guardian:

  • International Environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.

  • Our Culture: We emphasize the human factor in everything we do. We’re proud of our nurturing culture. A culture where your ideas will always find their way to our leaders, and your contribution recognized.

  • Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.

Next Steps:

To apply, please click on the following link. We wish you the best with your application. Should your application meet the position's requirements, we will be in touch to arrange the next stage, or we will update you if you have been unsuccessful.

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At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.