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GBS Specialist

Safeguard Global

Safeguard Global

Posted on Thursday, May 30, 2024

Looking for a Job That Fits Your Life, anywhere in the World? 🤔

Ever fancied a role where work Molds around your life, no matter where in the globe you are? Welcome to Safeguard Global! We're all about making work fit into your world, wherever that may be.

About Us:

At Safeguard Global, we're not your average company. Sure, we handle global solutions for over 1500+ clients across 170+ countries, but what really makes us tick is giving you and 2000+ Guardians the freedom to work in a way that suits your style, no matter the time zone in over 50+ countries. 🌎

Our Work in Any Way approach means you can call your couch your office or a café halfway across the world your boardroom, all while still having room to do school runs and essential errands throughout your working day. 🤩

What We're After:

  • You are all about work flexibility and making things happen, whether in the heart of a bustling city or tucked away in a serene countryside. 🏞️
  • You’re a team player with a knack for seamless communication, whether it's across the hallway or continents. 🌏

How you will make a difference:

  • Trouble shoot Payroll related issues from operations, provide support and training as needed
  • Providing support on General Ledger Maintenance as per Operations request
  • Cater all New Payroll Element request as per Operations request
  • Increase customer (Internal Stakeholder’s) satisfaction/ enhance the customer experience
  • Ownership and management of customer payroll queries in a timely fashion
  • Maintain internal reporting requirements.
  • Process, system-specific challenges, and work with stakeholder and the team in driving the issues to closure.
  • Knowledge Base content (process, system) and coordinate with Senior Specialist, Team Leads to regularly review and update content
  • Resolves deficiencies by using standard procedures
  • Maintains customer confidence and protects operations by keeping information confidential.
  • Completing projects that require the ability to communicate at all levels with detailed information
  • Act as SME or back-up for Senior Specialist when required
  • Support Team Lead and Senior Specialist, train & manage new team members

What will give you an advantage:

  • Passion for service excellence
  • Setting high standards for quality and quantity
  • Ability to work independently on projects
  • Analytically minded with strong attention to detail
  • Accuracy with record keeping and reconciliation
  • Ability to work in a fast-paced pressurized environment
  • Follows procedures and policies and keeps to schedules
  • Strong verbal and written communication skills
  • Should be flexible to work in rotational shift (24/5*)
  • Having HR administration and customer service experience/client management is desirable
  • High proficiency in problem-solving

Our Global Benefits

  • 👨‍💻 Autonomy & Flexibility (Work in Any Way): Be supported with as much flexibility as possible.
  • 🧑‍🍼 Bonding Leave: Enjoy paid leave to bond with your new family member.
  • 🎁 2 Charitable Days: Contribute to causes you believe in.
  • 🏆 Reward & Recognition Program: Be rewarded for your success and championing our values.
  • 💰 Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.
  • 🏢 Coworking Space: Need to meet with a client, utilize admin services or just get out of the house? We’ve got you covered with flexible workspace options based on location.

Why become a Guardian:

  • 🌎 International Environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.
  • ⭐ Our Culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve.
  • 📚 Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.

Next Steps:

Ready to join a workforce that shapes itself around your life, embraces remote work like a pro? Apply, by clicking on the following link. We wish you the best with your application. Our Guardian promise to you is to keep in touch to arrange the next stage should your application meet the position's requirements, and or a gentle update if you have been unsuccessful at this time.

Welcome to the Future of Work! 🌐



At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.