Why join Safeguard Global? 👀

We want to help you “Work in Any Way” - that means, making time for family, commitments, and life outside, so that you can have the best of both worlds. When you own what you do and are driven to deliver, you have the flexibility to decide where and how you work. 🚀

Our positions aren’t just remote and hybrid first—they break free from the traditional ways of doing things, paving a way for A Job That Works for You. ✅

The Credit Control Analyst is a critical thinker responsible for ensuring timely collection of debts that will allow for revenue maximization. In this role, you will work closely with departments across company, including Sales, Finance, Operations, Account Management and Data Management to coordinate efficient resolution of queries that are preventing clients from paying on time. The role requires sharp analytical skills, the ability to think outside of the box, and a passion for solving complex problems.

How you will make a difference:

• Responsible for the maintenance and collection of accounts receivable for all assigned customer accounts
• Take a proactive role in managing collections, ensuring timely and efficient collections of company’s accounts receivables
• Conduct regular debt review meetings with key stakeholders
• Manage client relationships, responding to internal and external queries in a timely manner
• Listen to clients and collaborate to create a strategy that works with business needs and schedules to ensure bills are repaid quickly and effectively with minimal disruption to services
• Answer all client inquiries regarding invoices, including inquiries on services and payment options to help them understand their options
• Cultivate strong collaborative relationships with internal customers, including Sales, Finance, Operations, Account Management and Data Management or any other departments.
• Produce routine reports, client status updates, and summaries for management and customers as required
• Discusses delinquent accounts with management as needed
• Make phone calls to collect/resolve past due balances and log all activity in individual customer files and accounts.

What will make you stand out:

• Strong analytical skills with a passion for digging into the data to understand and resolve complex issues
• Excellent client service skills, with an ability to maintain strong relationships with external clients and internal colleagues
• Good communication (verbal and written) and interpersonal skills, with a proven track record of communicating complicated issues effectively
• Exceptional organization, prioritization, multi-tasking, and time-management skills
• Ability to focus on the bigger picture while paying careful attention to the details
• Ability to work well with cross-multinational teams
• Demonstrated ability to perform consistently under varying business pressure as well as ability to adapt to a quickly changing environment
• Experience using Microsoft Office software, with a focus on Excel
• Fluent in written and spoken English

Who we are and what we do:

Safeguard Global is….Global! With offices worldwide, we help 1500+ companies hire, manage, and pay employees in 170+ countries. It's all about people! Join us to meet diverse folks, explore new cultures, and connect with amazing folks from around the globe. 🌎

Our Global Benefits

• 👩‍💻 Autonomy & Flexibility (Work in Any Way): Be supported with as much flexibility as possible.

• 🧑‍🍼 Bonding Leave: Enjoy paid leave to bond with your new family member.

• 🎁 2 Charitable Days: Contribute to causes you believe in.

• 🏆 Reward & Recognition Program: Be rewarded for your success and championing our values.

• 💰 Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.

• 🏢 Coworking Space: Need to meet with a client, utilize admin services or just get out of the house? We’ve got you covered with flexible workspace options based on location.

Why become a Guardian:

• 🌏 International Environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.

• ⭐ Our Culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve.

• 📚 Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.

Next Steps:

To express your interest, please click on the following link. We wish you the best with your application. Our Guardian promise to you is to keep in touch to arrange the next stage should your application meet the position's requirements, and or a gentle update if you have been unsuccessful at this time.

Welcome to the Future of Work! 🌐