Job Title: Chief Revenue Officer (CRO)

Location: Global / Remote (with willingness to travel internationally)
Reports to: Chief Executive Officer
Direct Reports: Global Sales, Account Management, Partnerships & Alliances, Revenue Operations

Position Summary

As CRO at Safeguard Global, you will lead the end‑to‑end commercial engine worldwide — focusing on new business sales, strategic account growth, global partner/alliances, and operational excellence of revenue functions. You will architect and execute the global growth strategy for Safeguard’s portfolio of workforce‑expansion, EOR, contractor‑management and other global services solutions. You will build and scale a high‑performance, metrics‑driven commercial organization aligned with Safeguard’s mission of enabling global expansion without the risk.

Key Responsibilities

Strategic Revenue Leadership

• Own Safeguard Global’s global revenue strategy, ensuring full alignment with the company’s mission of enabling global workforce expansion in 187+ countries.
• Collaborate with the CEO, CFO and COO to define annual and multi‑year revenue plans, pricing frameworks and go‑to‑market growth initiatives.
• Design and embed a scalable revenue model for growth across new regions, verticals and service lines (EOR, contractor solutions, entity setup, global hire/pay).
• Establish, promote and sustain a performance‑oriented culture rooted in clear metrics, accountability, and commercial rigor.

Sales Leadership & Team Management

• Build, lead and scale Safeguard’s global sales organization — across geographies (Americas, EMEA, APAC) and across segments (mid‑market, enterprise).
• Define and implement structured sales methodologies, territory design, performance KPIs and compensation aligned to growth ambitions.
• Hire, coach and retain top commercial talent; create development paths and enablement frameworks that elevate sales productivity and impact.
• Personally lead major strategic deals and executive‑level engagements to accelerate growth in key markets and segments.

Account Management & Growth

• Oversee global account management teams focused on retention, expansion (upsell/cross‑sell) and share‑of‑wallet growth within existing clients.
• Foster a disciplined account‑planning process that ensures key clients maximize value from Safeguard’s solutions, thereby strengthening renewal and expansion rates.
• Ensure close alignment between account management, delivery and operations teams to drive superior customer outcomes and retention.

Partnerships & Alliances

• Identify, develop and oversee strategic partnerships and alliances (for example with global HR tech, payroll vendors, system integrators, referral networks) that expand Safeguard Global’s reach and accelerate revenue.
• Structure and manage partner and alliance frameworks (joint go‑to‑market plans, referral incentives, co‑selling models) to maximise partner‑driven revenue.
• Monitor partner performance, ensure alignment with Safeguard’s growth objectives and evolve partnerships based on results and market opportunities.

Market Understanding & Competitive Positioning

• Maintain deep market knowledge of global workforce enablement, EOR, global payroll and contractor‑management sectors — including trends, regulatory shifts and competitive dynamics.
• Translate market insight into differentiated positioning and messaging that amplifies Safeguard Global’s competitive advantage and supports commercial execution.
• Represent Safeguard Global externally — at industry events, partner forums and with key clients — to enhance brand presence and credibility.

Revenue Operations & Process Optimization

• Lead the global revenue operations function — including CRM systems, sales analytics, forecasting accuracy, pipeline governance, compensation design and process optimisation.
• Continuously refine and optimise commercial processes to improve efficiency, scalability and predictability of revenue performance.
• Partner with Finance and Operations to ensure integrity of forecasting, territory design, quote‑to‑cash flows and overall commercial performance metrics.

Cross‑Functional Collaboration

• Work closely with Product, Marketing, Delivery and Operations leadership to ensure commercial strategy aligns with product road‑map, service delivery and customer experience.
• Provide client and market intelligence that informs strategic decisions, service development and expansion planning.
• As a member of the executive leadership team, contribute to overall company strategy and growth agenda.

Qualifications

• 12+ years of progressive commercial leadership (sales, account management or revenue ops) in B2B technology‑enabled services, ideally with global scale and recurring revenue models.
• Proven track record of successfully scaling global commercial organisations, driving double‑digit growth across regions and service lines.
• Experience leading distributed, multicultural teams across multiple geographies (Americas, EMEA, APAC) and managing global partner ecosystems.
• Strong capability in enterprise and mid‑market sales motion, strategic account expansion, long‑cycle deals and value‑based selling.
• Experience building and managing strategic alliances and partners that drive revenue.
• Fluent in revenue operations, data analytics, CRM/forecasting systems and process optimisation.
• Exceptional leadership, communication and stakeholder‑management skills, with executive presence and ability to influence cross‑functional leaders.
• Bachelor’s degree required; MBA or advanced degree preferred.

Performance Metrics

• Global revenue growth and margin contribution
• New client acquisition rate and pipeline health
• Expansion revenue (upsell/cross‑sell) from existing accounts
• Partner‑/alliance‑driven revenue
• Renewal and retention rates
• Forecast accuracy, process efficiency and sales productivity

Who we are and what we do:

Safeguard Global is….Global! With offices worldwide, we help 1500+ companies hire, manage, and pay employees in 170+ countries. It's all about people! Join us to meet diverse folks, explore new cultures, and connect with amazing folks from around the globe. 🌎

Our Global Benefits

• 👩‍💻 Autonomy & Flexibility (Work in Any Way): Be supported with as much flexibility as possible.
• 🧑‍🍼 Bonding Leave: Enjoy paid leave to bond with your new family member.
• 🎁 2 Charitable Days: Contribute to causes you believe in.
• 🏆 Reward & Recognition Program: Be rewarded for your success and championing our values.
• 💰 Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.
• 🏢 Coworking Space: Need to meet with a client, utilize admin services or just get out of the house? We’ve got you covered with flexible workspace options based on location.

Why become a Guardian:

• 🌏 International Environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.
• ⭐ Our Culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve.
• 📚 Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.

Next Steps:

To express your interest, please click on the following link. We wish you the best with your application. Our Guardian promise to you is to keep in touch to arrange the next stage should your application meet the position's requirements, and or a gentle update if you have been unsuccessful at this time.

Welcome to the Future of Work! 🌐

At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.