What we're looking for 🗣️
As the Community & Social Media Manager your goal will be to build a strong community that actively contributes to build and improve Superfluid Protocol over time, while keeping our community members and users updated and aware of what our technology can offer them.
This role requires your to be versatile between marketing and community building, it would benefit from in depth knowledge of Web3, DeFi and the inner mechanics of Superfluid real-time assets transfer.
You’ll have the change of building an international community with local chapters across the globe, meet our community members at IRL events, organise product launches, channel feedback to our product team and keep them connected digitally via Discord and a series of dedicated initiatives. You’ll be talking directly to our community members daily across a variety of channels, and without prior knowledge of Web3 you’ll find the learning curve quite steep.
Our ideal candidate would be a savvy crypto/DeFi user and an experienced Community or Social Media Manager, who has already spent some time working with blockchain applications, whether commercially successful or not.
Location 🌍
Remote GMT and CET time zones - Office hubs in London (UK) and Tallinn (Estonia)
About You 🧑💻
You are a die-hard Web3 advocateYou are delighted and energised by engaging with people daily online and in personYou love fostering and nurturing a community of tech-savvy engineers as well as creatives and business profilesYou don't forget the big picture and ship finished projects on timeYou aren't afraid of challenges, enjoy complex requirements, and can operate autonomouslyYou want to make a difference and get rewarded by working hardResponsibilities 🛠️
Develop and execute community engagement strategies, including engagement and retentionBuild, maintain, and execute a community content calendar and schedule, ensuring consistency with brand messaging and voicePlan, organise, and moderate community-focused events, including AMAs, webinars, and other interactive sessionsSet and implement social media and communication campaigns that align with marketing strategiesCreate and execute engaging content and campaigns for social media accounts (Discord, Twitter, Farcaster & LinkedIn)Respond to comments and user queries in a timely manner on Discord, Twitter, and LinkedInMonitor and report on community members’ feedback and online reviewsCoordinate with Marketing, DevX, PR, and Communications teams to ensure brand consistencyLiaise with Engineering, Growth and Product departments to stay updated on new products and featuresBuild relationships with current and prospective customers, industry professionals, and journalistsBuild your public presence on Twitter and Lens as the well known Superfluid community leaderStay up-to-date with web3 technology trendsWork closely with our COO and marketing teamRequirements ❕
At least 2 years experience as a social media and community manager within Web3Experience launching community initiatives (e.g., building an online forum, launching an ambassador program, creating an event series, and writing an email newsletter)Ability to identify and track relevant community metrics (e.g., repeat attendance at events)Experience in managing a Discord ServerExcellent verbal and written communication skills in EnglishKnowledge of online marketing and marketing channelsAttention to detail and ability to multitaskBasic understanding of web3 technology (e.g., constituents, tools, networks, mechanics, memes, etc)Previous experience managing a Web3 communityPrevious experience in a venture backed tech startupAbility to travel when required (approx 3 times per year, for events, conferences, hackathons)Bonus points if you are an active DeFi user!About Us 💸
We're a venture backed tech startup working on a radically new type of payment technology able to improve global commerce!
Superfluid is the asset streaming protocol that enables you to transfer assets every second, instead of using recurring monthly transactions. By accelerating money, we empower people worldwide to do more with less capital, increasing people's independence and overall happiness.
We are a remote team, but some of us work together from an office in London (UK) or Tallinn (Estonia). You are welcome to work remotely or join us there! Learn more at superfluid.finance
Benefits 🤑
Working with a super motivated team, with cutting-edge Ethereum developersWorking on world-first, groundbreaking financial technologyAn opportunity to make a REAL difference in the lives of hundreds of thousands of people globally20+ days paid holidays, depending on location (including public holidays)Early employees enjoy extra stock optionsFlexible working schedule & Fully remoteCasual and friendly work environmentPersonal Conference Attendance BudgetPersonal Training, Learning & Development BudgetYearly Off-sitesHow to Apply
To apply please complete the application form HERE.
We can’t wait to hear from you!
