Admin/Office Manager
Wawa Fertility
Operations
London, UK
Admin/Office Manager
We usually respond within a week
£35,000–£50,000 + Equity
Hybrid · 3 days/week onsite · Paddington, London
About wawa fertility
17% of adults worldwide need help to have a baby and by 2050, that number will reach nearly 50%. Yet only 2% can access fertility treatment today. That’s not a gap; it’s a canyon. And we’re building the bridge.
At wawa fertility, we’re on a mission to make fertility care accessible to 100% of those who need it transforming success rates and accessibility worldwide. Our end-to-end platform digitises the entire fertility journey, enabling clinics to swap spreadsheets for seamless workflows and spend less time on admin, more time on life-changing care.
We’re not tiptoeing around an industry plagued by stale incumbents and outdated tech. We’re sprinting through it. With proven product-market fit, our platform is live in 14+ countries and scaling fast. Clinics trust us. Patients rely on us. And the impact we’re making is real.
We’re building the operating system for the future of fertility care. And we’d love you to help us deliver it. 💜
The Mission
“To make fertility care accessible to everyone who needs it — because the right to start a family shouldn’t depend on where you live or what you earn.”
The Role
We’re looking for a highly organised, proactive, and people-first Admin / Office Manager to help keep wawa London running smoothly.
This is a role for someone who loves creating structure in fast-moving environments, thrives on making things happen behind the scenes, and enjoys being the operational heartbeat of a growing company.
You’ll work closely with leadership and the wider team to support day-to-day operations, coordinate office logistics, manage administrative processes, and help create an exceptional employee experience.
Who You Are
You’re exceptionally organised and naturally detail-oriented
You love bringing order to chaos and keeping multiple moving parts aligned
You’re proactive and you spot problems before they happen and solve them quickly
You’re approachable, positive, and enjoy helping people
You’re comfortable working in a fast-paced startup environment where priorities evolve quickly
You take ownership and don’t wait to be told what to do
You’re equally comfortable coordinating diaries, planning team events, handling suppliers, or jumping into ad hoc projects
What You’ll Do
Manage day-to-day office operations for our Paddington HQ
Coordinate office supplies, vendors, facilities, and general workplace logistics
Support leadership with calendar management, travel booking, meeting coordination, and admin tasks
Help organise company events, team socials, onboarding, and internal culture initiatives
Maintain internal systems, documentation, and operational processes
Assist with HR administration, onboarding paperwork, and employee coordination
Own general administrative support across the business as we scale
Help create an organised, welcoming, high-performing office environment
What You Bring
Previous experience in an administrative, office management, operations, or executive support role
Strong organisational and multitasking skills
Excellent written and verbal communication
High attention to detail and strong follow-through
Confidence using modern workplace tools (Google Workspace, Slack, etc.)
Ability to prioritise effectively in a fast-changing environment
A calm, solutions-focused mindset
Startup experience is a plus, but not essential
Experience supporting leadership teams or fast-growing businesses is highly valued
What We Offer
🌍 Mission-Driven Work
Help solve the global fertility crisis. Every clinic using wawa makes care more accessible for families worldwide.
💰 Generous Rewards
Competitive salary, meaningful equity, and the opportunity to grow with a company scaling globally.
🚀 Ownership & Impact
No red tape, no waiting for permission. You’ll play a key role in shaping how wawa operates as we grow.
🌱 Growth & Learning
Build skills across operations, people, administration, and startup execution. Help shape processes from the ground up.
⭐ Early Team Magic
Join an early, high-performing team. Help define the culture and operating rhythm of a company building something genuinely meaningful.
🏠 Hybrid & Flexible
3 days a week at our Paddington office with flexibility built in. Lunch provided on office days. We trust you to do great work wherever you are.
Why wawa?
Because we’ve already found a strong product-market fit. Because clinics in 14+ countries rely on us every day. Because our platform handles everything from embryology records to patient payments — and we’re just getting started.
Because we’re a small team doing enormous things. Because you’ll never wonder whether your work matters here. And because “helping millions of families start” is the kind of purpose that makes Monday mornings feel different.
Big challenges. Bigger impact. The best colleagues you’ll ever work with. 💪
wawa fertility is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
- Department
- Finance & Operations
- Locations
- London (WeWork)
- Remote status
- Hybrid
About Wawa Fertility
wawa fertility is the Operating System to run and grow your fertility clinic.
We enable fertility clinics to run their entire practice in one system by connecting everything from patient management to EMR, lab, cryo storage management, payments and RCM in one platform.
No more manual transfer of data from one system to another. No more scanning papers. No more fragmented patient communication.
The result is a modern end-to-end system that:
1. Saves hours of admin time per IVF cycle
2. Improves the experience and outcomes for fertility patients
3. Improves billing and collection rates for clinics
Leading fertility clinics across 13 countries already trust wawa fertility OS to support their operations and improve their patient journey.
Learn more about wawa fertility OS on www.wawafertility.com