Company Description

Here at Gousto, we are on a mission to become the UK & Ireland's most loved way to eat dinner, and for every meal to leave the planet better off. Gousto is changing how people shop, cook and eat food at home. It's an incredibly exciting time to join our team - and we're a friendly bunch!

We're proud to be one of the fastest growing companies in the UK. Powered by data and a love of food, we're a recipe box company that's distributing the sector, and we're passionate about our diverse team and our customers.

All of our people are responsible for the success of Gousto, and we're passionate about creating an inclusive environment for all to thrive. Our guiding values - Dream, Deliver and Care - show our commitment to innovation, our ambition to hit goals at speed, and our deep respect for the people we work with.

Job Description

The Role

We're looking for an Employee Relations Advisor to join our People team at our busy Warrington site. Reporting to the Site People Partner, this is a key role providing day-to-day support for managers and leaders on employee relations matters, coaching and guiding them through challenges, and ensuring consistent and timely advice.

This site-based role offers the opportunity to work on a range of ER topics and change projects. You'll play a part in shaping policy, driving engagement, and supporting organisational change, all while helping to maintain compliance with employment law and internal best practice.

This is a full-time, permanent position based at our Omega South site. We offer flexibility in working patterns and encourage a discussion about what could work best for you - including occasional early morning or twilight hours.

What You'll Do

• Coach and train line managers on policies and procedures to promote confident, independent handling of people matters
• Support in the development and ongoing improvement of people policies in collaboration with the broader GTO team
• Provide challenge and support to ensure fair and consistent application of policies
• Monitor and assess contract provisions (e.g. shift patterns, time & attendance) to ensure they are future-fit
• Build trusted partnerships with site stakeholders to respond to ER matters promptly and professionally
• Support and guide line managers on attendance, wellbeing and Occupational Health processes, including data tracking and insights
• Advise and guide on live ER case management including investigations, disciplinaries, grievances, absence, appeals and early conciliation
• Promote an ER ownership mindset across leadership, empowering confident and informed decision-making
• Actively participate in the site's Employee Forum to encourage open dialogue and action tracking
• Recommend and implement process improvements across the ER remit

Who You Are

• Strong knowledge of employment law and a passion for keeping your expertise current
• Confident communicator with the ability to translate complex ideas clearly and pragmatically
• Skilled at building trusted, credible relationships at all levels
• A self-starter who is proactive, resilient and focused on creating great employee experiences
• Comfortable working with HR systems and drawing insights from people data to support actions
• Experienced in managing a range of ER cases with a practical, solutions-focused approach
• Familiar with fast-paced environments such as FMCG, retail, logistics or ecommerce

Qualifications

Preferred but not necessary:

• CIPD Qualification

Additional Information

Click here to see our company benefits!

Inclusion at Gousto

Whether it's creating diversity in our recipes or building new teams, we care about our people and the opportunities they have at Gousto. Across our business we lead with inclusivity and strive for equity in all we do; working hard to ensure Gousto is an environment where you can be totally yourself.

Everyone is welcome and we're looking for applications from people of all backgrounds and experiences.

We understand that some individuals may require reasonable adjustments to fully participate in the interview process. Please tell us what you need and we will make every effort to accommodate (e.g. extra time or systems accommodations).